产品支持
Mendpage 支持
编辑、保存或文件兼容遇到问题,请把可复现信息发给我们。不要发送含有账号、密钥或私人内容的原文件。
邮件里请写清
- Mendpage 版本、macOS 版本和 Mac 型号。
- 文件类型,以及问题发生前的具体操作步骤。
- 可以公开的最小示例文件,或已经去除私人信息的截图。
购买与授权
正式购买通道尚未开放。当前签名授权文件保存在本机;需要恢复授权时,请把购买邮箱和订单信息发到支持邮箱。不要通过邮件发送付款卡资料。
Product support
Mendpage Support
For editing, saving, or file compatibility issues, email the steps needed to reproduce the problem. Do not send source files containing accounts, credentials, or private content.
Include in your report
- Your Mendpage version, macOS version, and Mac model.
- The file type and the exact steps before the issue appeared.
- A minimal public sample or a screenshot with private content removed.
Purchases and licenses
Public purchasing is not open yet. Signed license files are stored locally; to recover a license, email support with the purchase email and order details. Never send payment card information by email.